Barlow's brief
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Can anybody help me?
Vic Barlow6/ 8/2008
I BOUGHT myself an iPhone this week; it’s absolutely brilliant. I can stroll directly to any address using Sat Nav while reading my e-mails and checking the weather forecast to see if I need an umbrella. Fantastic.
No sooner had I signed the contract than my network provider called to sell me insurance (which I already have). "Is there anything else I can help you with today?" the agent enquired.
"As a matter of fact there is. When I placed my order I gave the wrong bank account number so I’d like you to change it."
There was an awkward pause. "I’m unable to do that sir, is there anything else I can help you with today?"
"Yes, put me through to someone who will take down the correct details."
"I’m afraid I can’t do that. Is there anything else I can help you with today?"
"Get the right person to contact me on this number."
"Can’t do that. Is there anything else I can help you with today?"
"How about telling me what you CAN do?"
"I can sell you insurance."
Grrrrr…
The views expressed on this page are Vic Barlow's and not necessarily those of the Express
| Card | BT Fee |
| Capital One BT Platinum Card | 3.0% |
| Virgin Credit Card | 2.98% |
| Egg Card | 3.0% |
| Barclaycard Platinum | 2.9% |
| Capital One BT Exclusive | 3.0% |
| Company | Typical APR |
| Platinum Exclusive Loan | 7.5% |
| Moneyback Bank | 7.8% |
| Barclays | 7.9% |
| Sainsbury's Personal Loan | 8.5% |
| Halifax (Semi-exclusive) | 8.6% |
| Bank of Scotland (Semi-exclusive) | 8.6% |
| Alliance & Leicester | 8.7% |
| Provider | AER* |
|
ICICI BANK HiSAVE Fixed Rate Account |
7.20% |
|
HALIFAX Web Saver |
7.00% |
|
ICICI BANK HiSAVE Fixed Rate Account |
6.77% |
|
ICICI BANK HiSAVE Fixed Rate Account |
6.56% |

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